We care what you think about Coeur d'Alene Public Library services. Please write questions or comments and we will post answers.
We care what you think about Coeur d'Alene Public Library services. Please write questions or comments and we will post answers.
13 comments:
The computers made a difference between having a job of my choice instead of staying in an unkind environment. Thank you for computer availability.
I HAVE BEEN A PATRON OF OUR LIBRARY FOR ABOUT 15 YEARS AND LOVE IT! I LOOK FORWARD TO THE NEW FACILITY. WOULD LIKE TO SEE A LARGER SELECTION OF DVDS TO BORROW. I WOULD LIKE TO SUGGEST THAT THIS WEBSITE ACCOMODATE BOOK RENEWALS. YOU ARE ALL DOING A GREAT JOB. THANKS!
Glad you love the Library - we're very excited about the new building as well. More DVDs - we have a very small materials budget but hope to add to that collection somewhat this year. Materials renewal - unfortunately our current system does not allow patrons to self-renew. However, later this summer we'll be joining the Cooperative Information Network (CIN) and that system is much more robust. Thanks for your comments.
I'm always having to wait long lengths of time to ... I'm always having to wait long lengths of time to use a computer.
Christopher Brannon, Information Systems Coordinator responds: Seven one-hour Internet workstations are barely enough to meet the demands of our growing community, yet more and more patrons come to use these and other resources. Unfortunately this causes more of a wait for everyone. I would love to be able to add more computers in the library, but current space limitations do not allow for this. Until we are in a place where we can bring in more computers, it may be to your advantage to come at times when computers are not in high demand. We tend to have more demand for computers during the first hour the library is open, and between 2 and 4 p.m. on weekdays. Evenings and weekends tend to have less traffic.
Libraries used to be a place of quiet where one could study, concentrate, read. Now with the computers cell phones it's like Grand Central Station. Some of the librarians, who should be enforcing at least some semblance of quiet, contribute to the noise.
Hope the new library will have a quiet zone.
Director Bette Ammon responds: I'm sure you realize that the noise issue is primarily due to our cramped quarters. Thanks to forward-looking voters, the new library will have several quiet reading and study areas. If you are disturbed by too much noise, please talk to a staff member, or come talk to me.
Glad you love the Library - we're very excited about the new building as well. More DVDs - we have a very small materials budget but hope to add to that collection somewhat this year. Materials renewal - unfortunately our current system does not allow patrons to self-renew. However, later this summer we'll be joining the Cooperative Information Network (CIN) and that system is much more robust. Thanks for your comments.
What good is the catalog if you do not post all new books on it. I tried to find out if you had "S is for Silence" by Sue Grafton. I know it is in the library but could not find it in the catalog.
Sorry you're frustrated. I just looked up S is for Silence on the catalog and see that the library has it in book and audiobook formats. Somehow this wasn't coming up correctly for you - can you show that to a staff member the next time you're in the library? Thanks - Bette Ammon, director
Patron writes:
It’s a nice privilege to be able to use the computers for Internet access, but I & maybe others have a problem with the overhead lighting filtering in on the image of the screen due to poor vision. It would be nice to have some computers put in a space where the lights can be turned down. It would be so much easier to see and read the monitor. Thank you!
Christopher Brannon Responds:
I agree that it is difficult to see through the glare at times on the screens. I personally don’t enjoy working under florescent lights. We are looking into a solution for this problem, however it may take time. We have looked at costs of anti-glare screens to cover monitors with. We are also looking into phasing out existing monitors with LCD flat panel screens which already cut down on the glare on their own. Because of that factor, it is difficult to justify the purchase of anti-glare screens that may no longer be needed within a year. Hopefully we can come up with a solution that will help everyone in the interim.
Patron Writes:
“I would like to see a computer(s) set up with web cams in order to do web cam Interviews for Employment. Put a couple in like a cubical with Privacy. They are the new up & coming procedures for hiring. Thank you.”
Christopher Brannons Responds:
This is a fantastic concept. I will certainly be looking at this idea and figuring out practical ways to implement this technology in the library, not only for interviews, but for conference calls in general. Unfortunately, at this time we are extremely limited on space and do not have room for such a setup, nor do we have many requests for this technology. Also, given that there are no rock solid standards in video conferencing at this time, it would be difficult to have the proper software installed and secured, ready for any given conference. Once video conferencing is more of a norm, and there is a standard in equipment requirements, it may be more feasible to invest in a video phone, rather than an entire computer. I appreciate your input, and again, will be looking into this subject as opportunities present themselves.
Always received excellent service.
Can't access the email to make art comment. May just be my computer.
Love the idea of the animals. Interactive is better. Also, kids will think of the library as a fun place (or even more fun place as the case may be).
Thanks for such a wonderful asset for CDA.
Every time I come to the library, I cannot find any books I want to read that are modern-aged. They don't even register in the catalog. I suggest for your new library, you ask the public what books they are interested in. I hope that the new library will change in a big way.
The materials budget at the Coeur d'Alene Public Library is relatively small but we still manage to carry a number of new materials. We have all the books on the New York Times and Publisher's Weekly bestseller lists and we purchase items requested by patrons nearly everyday. New items check out rapidly so patrons may not seem them linger on the shelves. However, placing a hold on an item assures that it will be available soon. Please let us know if there are particular items you want the library to purchase. - Bette Ammon, director
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